Carolyn Wegner

Ebbe

 
 
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A Tangible - Digital Service That Brings Independence to Children and Families

TYPE: Service Design & Design Research

TEAM: Minh-Huy Dang, Iris Ritsma

ROLE:  Graphics, iterative prototyping, workshop facilitator, documentation; photographer & videographer 

DURATION: 10 weeks 

PARTNERS:

 

RECOGNITION:

 
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PDC presentation, Belgium, 2018

 
 
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What was the context?

Umea is expanding and becoming more globalized at a rapid rate. The transportation system must accommodate this population increase by studying its evolving diversity

Our inquiry... 

By Researching mobility within Umea currently, how might we approach this design with a norm critical solution? What does it mean to question the underlying power structures and relationships within the visible and invisible urban infrastructure?

The key:

Critical to the design of Umea's the future mobility and urban climate is understanding  the  power structures across gender, social, political, and cultural norms

How did we approach this? Our methods:

 
 
   Experiential Research + Story Collecting

 

Ethnographic and Experience Based Research

 
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Participatory Workshops

 
Decolonizing Workshop + Personal Reflections

Iterative Prototyping in the Wild

 
 
 
 
 

Research

In-Field Research & Observation

We entered into the public space of Umea to observe mobility trends, and approach people on the street and in their place of work to inquire about transport practices. This established preliminary relationships with a broad, and unbiased group of residents. From these relationships formed, we were also referred to others for interviewing and observation. 

 
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Collection & Compilation of Material...

After several rounds of ethnographic research, and observational research, we collected our subjects' stories, piecing them together in way that would be most useful for extraction of information and common themes. 

 
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Synthesis 

Sense making...

After these preliminary interviews and observation,  a first iteration of a brief was created. 

What was our focus?

This brief addresses current imbalances and injustices observed in the larger ecosystem of mobility in Umea, in the context of the family unit. 

Power Structures 

 

Workshops

Participatory Workshops

Once our preliminary brief was formulated with several related topics to address, a workshop was held  with the Umea Kommun and Ultra Bus Company. The goal was to engage them with our research material and brief. 

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Individual workshops